LOTTE GRS

ABOUT US

LOTTE GRS is short for 'LOTTE Global Restaurant Service' and reflects the growth vision as a global culinary service provider. Since launch, LOTTE GRS has solidified the top rank among domestic franchises by actively opening new branches and accomplishing high sales growth. We will continue to grow into the representative global culinary service provider of Korea.

MISSION/VISION

MISSION
We constantly create Pleasant Experiences
VISION
Restaurant franchise platform company that
enhances the value of customers’ daily lives

MANAGEMENT POLICY

  • Creation of Customer experience

    We deliberate on the value that
    customer wants and try to create closer
    relationships with them.

  • Pursuit of Qualitative Growth

    Construct continuous growth,
    outstanding products and services,
    and efficient systems and processes.

  • Core Competency Enhancement

    Continuous investments to strengthen
    the future core competencies and
    hire excellent manpower to train as
    competent human resources.

CORE VALUE

  • Communication

    Members recognize and
    respect each other’s diversity,
    listen and sympathize
    with customers.

  • Creativity

    Break down stereotypical thoughts and
    always look towards
    a new perspective
    to solve problems.

  • Change

    In order to create better value,
    we pursue novelty with differentiated ideas.

  • Challenge

    They are not afraid of failure and
    constantly lead the way for change.

  • Specialty

    Building Customers’ trust through
    continuous self-development and
    professional knowledge establishment.
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