Company History

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2010 ~ Present
  1. 2019
    03

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 21 consecutive years)

    03

    Opened Concession business in Jongno Centropolis

    02

    Opened concession business at Busan Gimhae International Airport

  2. 2018
    10

    Top rank in Korean Customer Satisfaction Index (KCSI)

    - LOTTERIA in fast food sector (for 6 consecutive years) and Angel-in-us Coffee in coffee chain sector (for 9 consecutive years)

    09

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 8 consecutive years)

    08

    Top ranking in National Brand Competitiveness Index (NBCI): Angel-in-us Coffee (for 7 consecutive years)

    08

    Conclusion of Rural Community Win-Win Cooperation Fund

    06

    Lotteria opens Mongolia No. 1 Nego store

    04

    Co-Growth Agreement for SMEs and Jeju farmers

    03

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 20 consecutive years)

    02

    Opened Gimpo International Airport Domestic 4th floor concession business

    01

    Opened Incheon International Airport Terminal 2 concession business

  3. 2017
    09

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 7 consecutive years)

    Signed franchise agreement with Mongolian LCC to advance to Mongolia

    07

    LOTTE GRS Co., Ltd. changed company title and DI to LOTTE GRS Co.,Ltd.

    06

    Opened Magok GRS UNIVERSITY

    04

    Opened Busan Inje University Haeundae Paik Hospital F&B concession business

  4. 2016
    12

    Opened SR high-speed rail (3 stations in Suseo, Dongtan and Jije) F&B concession business

    11

    Appreciation plaque by Minister of Employment an Labor for ‘2nd Work-life Balance Conference’ hosted by Ministry of Employment and Labor

    10

    Citation by Minister of Health and Welfare for Korean Sharing Award by Ministry of Health and Welfare

    10

    Top rank in Korean Customer Satisfaction Index (KCSI)
    - LOTTERIA in fast food sector (for 4 consecutive years) and Angel-in-us Coffee in coffee chain sector (for 7 consecutive years)

    09

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 6 consecutive years)

    09

    Launched LOTTERIA M/F in Laos

    09

    Announced autonomous compliance to fair trading

    08

    Opened Kyung Hee University Hospital at Gangdong F&B concession business

    07

    Presidential citation commemorating ‘Population Day’ by Ministry of Health and Welfare

    05

    Grand award in hot dish sector at ‘2016 International Culinary Competition’ by restaurant business division

    03

    Top ranking in 2016 Korean Brand Star: Angel-in-us Coffee

  5. 2015
    10

    Opened the first ‘Smart Home Service’ in the industry

    09

    Top ranking in National Customer Satisfaction Index (NCSI): TGIF (7th award)

    08

    Top ranking in National Brand Competitiveness Index (NBCI): LOTTERIA (for 4 consecutive years)

    07

    Held the announcement of creative company-labor culture for co-exietence and family management

    04

    Angel-in-us Coffee M/F launched in Kazahkstan

  6. 2014
    12

    Launched premium food court brand, The Food House

    12

    Launched rechargeable prepaid card and mobile app for Angel-in-us Coffee

    11

    Opened 1st specialty store for Angel-in-us (Sejongro Branch)

    10

    Launched European style homemade restaurant brand, Villa de Charlotte

    09

    Reched 200th LOTTERIA branch in Vietnam

    06

    Launched LOTTERIA M/F in Cambodia

    02

    Opened industry-first drive-thru branch for Krispy Kreme Doughnuts

  7. 2013
    12

    Certified for ‘family-friendly company’ designated by Ministry of Gender Equality and Family

    12

    Certification for corporate college by Ministry of Employment and Labor

    09

    Top ranking in National Brand Competitiveness Index (NBCI): Angel-in-us Coffee (for 5 consecutive years)

    04

    Launched LOTTERIA M/F in Myanmar

  8. 2012
    11

    Launched ice cream and dessert cafe brand for 20s, Natuur-pop

    10

    Medal of friendship from Vietnam

    01

    Reached 1,000th LOTTERIA branch

  9. 2011
    12

    Acquired Natuur brand

    11

    Reached 100th LOTTERIA branch in Vietnam

    11

    Top ranking in Korean Standard – Service Quality Index (KS-SQI): TGI FRIDAYS (for 2 consecutive years)

    10

    Opened first LOTTERIA and Angel-in-us Coffee branches in Indonesia

    04

    Opened home service call center for LOTTERIA (1600-9999)

  10. 2010
    07

    Acquired Krispy Kreme Doughnuts brand

    07

    Acquired Burger King brand in Japan

1979 ~ 2009
  1. 2009
    12

    Awarded ‘Proud Franchise Enterpreneur Award’ from Korean Franchise Association

    05

    Acquired TGI FRIDAYS brand

  2. 2008
    11

    Opened the first branch for Angel-in-us Coffee in Vietnam

    08

    Opened the first branches for LOTTERIA and Angel-in-us Coffee in China

    05

    Established LOTTERIA Corporation in China

  3. 2007
    03

    Opened LOTTERIA 24H

  4. 2006
    12

    Changed brand name of Java Coffee to Angel-in-us Coffee

    12

    Award by Minister of Commerce, Industry and Energy in National Distribution Award

  5. 2004
    01

    Acquired management rights for LOTTERIA in Vietnam

  6. 2003
    10

    Acquired ISO 9001, ISO 14001 and HACCP integrated certifications

  7. 2000
    06

    Opened the first Java Coffee branch

  8. 1999
    05

    LOTTERIA launched the industry-first rice burger

  9. 1998
    10

    LOTTERIA established website

    07

    Bulgogi burger, designated as ‘Popular product in first half 1998’

    02

    Opened the first LOTTERIA branch in Vietnam

    01

    Designated as premium product from trademark asset value survey by Hankyoreh Shinmun

  10. 1997
    11

    LOTTERIA opened the industry-first drive-thru branch

  11. 1996
    10

    Completed Gimhae logistics center

  12. 1994
    09

    Set up customer consulting center

    04

    LOTTERIA launched the industry-first bulgogi burger

  13. 1991
    02

    Completed Daegu logistics center

  14. 1989
    01

    LOTTERIA established the labor union

  15. 1986
    07

    LOTTERIA launched the industry-first patbingsu

  16. 1980
    08

    Opened the training center

  17. 1979
    10

    Launched LOTTERIA Co., Ltd. and opened the first LOTTERIA branch

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