LOTTE GRS

GRS UNIVERSITY

Introduction to GRS UNIVERSITY

In October 1979, starting from the Sogong branch, LOTTE GRS has introduced the first restaurant franchise business in Korea to spread the new food culture and led the development of franchise industry. LOTTERIA HR development center, which has discovered excellent talents through diverse educatio programs and fostered experts in global complex culinary company aiming for the highest customer satisfaction as the highest values of a company, has changed its title in June 2017 to GRS University and commences its new journey!

GRS UNIVERSITY not only leads the educational trends in culinary industry in Korea but also establishes systematic infrasturctures for fostering talents with global competitiveness such as lecture theaters, computer rooms and dormitories and the best pilot shops for each brand to go side by side with field management oriented education.

LOTTE GRS Educational System Frame Work

GRS University offers diverse education programs on ranks, duties and e-learning courses to discover excellent talents and develop necessary competencies in order to foster experts in complex culinary company in the time of global competition.

Hosted by Group

직급간 교육체계 테이블
GRADE	Rank Education	Duty Education	Service Education	Onlne / Book Course	Core Talent Education	Management Issues and Others
Executive	Executive Forum		All Empoyees Service Education	Reading Distance Learning Course e-Learning Course (Duty, Language, Management) Acropolis Video	Food EMBA Global School Duty School (HR, Strategy, Finance)	Experienced Employee OP Education Internal Lecturer Fostering Course E-BOOK Manual Education Mom Carefree Hamburger Experience(Branch connection) Franchise Manager Education Overseas Manager Education Employment Insurance Return Course Sexual Harrassment Prevention Education Education on Other Issues
S1	Essential Course by Rank	Executive special lecture, O/P education
S2
M1
M2
SA		SV Education SV Candidate Education STF Education Branch Manager Education Branch Submanager Education
A
JA1	New Employee Refreshment Education
JA2	New Employee Introductory Education	Branch Manager Fostering Course

Education System for Sales (Field) Duties

GRS University operates duty education programs targeted for capacity building by roles.

STEP 01 New Employee
- Introductory education
- Branch manager fostering course
STEP 02 Submanager
- Submanager duty education
STEP 03 Manager
- Manager duty education
STEP 04 SV
- SV candidate education
- SV duty education
- Leadership education
SPTE 05 General Manager and Higher
- Intensive duty education
- OP education

Education System for Common Duties

The common duty education offered by GRS University operates education course depending on the issues of the year.

Online
- Online education
  (JA – executive targets)
Offline (Group)
- Group HR development education (Targets vary by education course)
Offline (Independent)
- Corporate culture improvement education (2015-2017)
- Group education for sales management experts
- Head office employee OP education
- Sexual harrassment prevention education
- Experienced employee OP education

LOTTE GRS Common Education

LOTTE GRS Common Education
Division	Course Name	Targets	Form	Duration	Remarks
Corporate Culture Improvement	Companywide Vision Education	Companywide	Group Education	1 day
	Executive employees Special Lecture	Executive Employees	Group Education	4H	Once a quarter
	Frontier Competency Development Course	Frontiers	Camp Training	1 night 2 days
Manual and OP Learning	Experienced Employee OP Education	Experienced Employees	Group Education	5 days	Hamburger for 3 days + coffee for 2 days
Manual and OP Learning	Head Office OP Education	Head Office Employees	Group Education	5 days	Hamburger for 3 days + coffee for 2 days
Policies and Laws	Sexual Harrassment Prevention Education	Companywide	Group Education	1H	Once a year
Policies and Laws	Labor Relations Act Compliance Education	Direct Franchises	Group Education	2H
Overseas	Global Store manager course	Overseas Managers	Group Education	14 days
Fostering Lecturers	Internal Lecturer Fostering Course	Internal Lecturers	Camp Training	2 nights 3 days
Understanding Duties	Group Education for Sales Management Experts	Sales Management Positions	Group Education	3 days

Education by Business Division

Education by Business Division
Division	Education Title	Target
Division	Education Title	Target
New Employee Education	Branch Manager Fostering Course	New Employees
New Employee Education	Refreshment Course	New Employees
Duty Education	Duty Education	SV, branch manager, submanager (Courses vary by rank)
	SV Candidate Education	SVCandidate
	Intensive Duty Education	Branch Manager, General Manager, SV
Non-regular Worker Education	New Team Member 101 and Others	Non-regular workers (e.g. AR)
Franchise Education	Branch Manager Fostering Course	Franchise owner and manager