Company History

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2010 ~ Present
  1. 2024
    03

    LOTTEGRS Headquarters Relocation to LOTTEGRS 79 SQUARE in Samjeon-dong

    02

    Opened 1st premium chocolate brand 'ChocolaPalette" (SONGRIDAN-GIL)

  2. 2023
    12

    LOTTERIA burger Music campaign; Silver award at the Korea Advertising Awards

    2023 Korea Coexistence Growth Awards; Coexistence Growth Grand Prize in the Business Cooperation Program category

    11

    Introduction of LOTTERIA's automated robot 'Alpha Grill'

    09

    LOTTERIA, Korea's Customer Satisfaction Index (KCSI) Ranked 1st

    07

    Participation in the Thailand Franchise Expo 'TFBO 2023'

    05

    Plating opens a branch of the Japanese ramen specialty restaurant 'Mukoku' at Incheon Airport Terminal 1

    Participation in the NRA Show, the world's largest restaurant expo

    04

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 25 consecutive years)

    03

    Renewal of the integrated ordering app 'Lotteeatz'

    Signing of a business agreement with the Seoul Metropolitan Government for 'Digital Companionship with the Digitally Challenged'

    01

    First domestic franchise to obtain ISO 37301 certification

  3. 2022
    11

    Declaration of Occupational Health and Safety Management and obtaining ISO 45001 certification

    10

    Korea's Customer Satisfaction Index (KCSI) Ranked 1st

    - LOTTERIA 10 years in a row / ANGELINUS coffee No. 1 for 13 years in a row

    09

    Selected as 'Excellent' in the 2021 Coexistence Growth Index Evaluation.

    LOTTERIA; Launch of the Bulgogi Burger for its 30th-anniversary celebration, opening of the 'BULGOGI LAB 9222' pop-up store

    07

    LOTTERIA Meta-verse virtual world 'Lotz Snack Town' opens

    06

    Announcement of the 'Human Rights Management Charter' for Enhanced ESG Management on the 1st Anniversary of the Opening of the Doksan Headquarters.

    04

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 24 consecutive years)

    01

    LOTTERIA expands the 'Driving Pickup' feature in the Lottteeatz app.

  4. 2021
    10

    Introduction of Unmanned Pickup System at LOTTERIA Seolleung Branch

    Top ranking in National Brand Competitiveness Index (NBCI): LOTTERIA (for 10 consecutive years)

    Korea's Customer Satisfaction Index (KCSI) Ranked 1st

    - LOTTERIA 9 years in a row / ANGELINUS coffee No. 1 for 12 years in a row

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 11 consecutive years)

    08

    LOTTEGRS Signs a Business Agreement to Expand the Market of Outstanding Agricultural Products between Gyeongsangbuk-do

    06

    Fair Trade Commission Convention on Self-regulation of Restaurant Franchise Business

    ANGELINUS Seokchon Lake D/I "Yoon Chef Honest Baking Shop" Collaboration Store Opens

    LOTTEGRS Headquarters Relocation to Lotte Geumcheon Tower in Doksan-dong

    03

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 23 consecutive years)

  5. 2020
    10

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 10 consecutive years)

    Korea's Customer Satisfaction Index (KCSI) Ranked 1st

    - LOTTERIA in the fast food sector (8 years in a row), ANGELINUS in the coffee shop sector (11 years in a row)

    09

    Top ranking in National Brand Competitiveness Index (NBCI): LOTTERIA (for 9 consecutive years)

    06

    ANGELINUS, 20th anniversary

    05

    Fair Trade Commission Selection of Good Franchises

    Enacted an agreement with the Commission to "close the innovation-driven wage gap"o Go" 11th store opened in Gangnam

    03

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 22 consecutive years)

    02

    LOTTERIA Launches Industry's First Vegetable Patty 'Miracle Burger'

    Launched 'Lotteeatz', an integrated restaurant brand application

  6. 2019
    11

    Concession Store Opens at Incheon International Airport

    10

    LOTTERIA's 40th anniversary

    Korea's Customer Satisfaction Index (KCSI) Ranked 1st

    - LOTTERIA in the fast food sector (7 years in a row), ANGELINUS in the coffee shop sector (10 years in a row)

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 9 consecutive years)

    08

    Top ranking in National Brand Competitiveness Index (NBCI): LOTTERIA (for 8 consecutive years)

    06

    Environment Day Wins Environment Minister's Commendation

    03

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 21 consecutive years)

  7. 2018
    06

    Launched LOTTERIA M/F in Mongolia

    03

    Top rank in Korea Brand Power Index (K-BPI): LOTTERIA (for 20 consecutive years)

    02

    Opened Gimpo International Airport Domestic 4th floor concession business

    01

    Opened Incheon International Airport Terminal 2 concession business

  8. 2017
    09

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 7 consecutive years)

    07

    LOTTEGRS Co., Ltd. changed company title and DI to LOTTE GRS Co.,Ltd.

    06

    Opened Magok GRS UNIVERSITY

    04

    Opened Busan Inje University Haeundae Paik Hospital F&B concession business

  9. 2016
    12

    Opened SR high-speed rail (3 stations in Suseo, Dongtan and Jije) F&B concession business

    11

    Appreciation plaque by Minister of Employment an Labor for ‘2nd Work-life Balance Conference’ hosted by Ministry of Employment and Labor

    10

    Citation by Minister of Health and Welfare for Korean Sharing Award by Ministry of Health and Welfare

    Top rank in Korean Customer Satisfaction Index (KCSI)

    09

    Top rank in National Customer Satisfaction Index (NCSI): LOTTERIA (for 6 consecutive years)

    Launched LOTTERIA M/F in Laos

    08

    Opened Kyung Hee University Hospital at Gangdong F&B concession business

    07

    Presidential citation commemorating ‘Population Day’ by Ministry of Health and Welfare

  10. 2015
    10

    Opened the first ‘Smart Home Service’ in the industry

    09

    Top ranking in National Customer Satisfaction Index (NCSI): TGIF (7th award)

    08

    Top ranking in National Brand Competitiveness Index (NBCI): LOTTERIA (for 4 consecutive years)

    04

    ANGELINUS Coffee M/F launched in Kazahkstan

  11. 2014
    12

    Launched premium food court brand, The Food House

    Launched rechargeable prepaid card and mobile app for ANGELINUS Coffee

    11

    Opened 1st specialty store for ANGELINUS (Sejongro Branch)

    10

    Launched European style homemade restaurant brand, Villa de Charlotte

    09

    Reched 200th LOTTERIA branch in Vietnam

    06

    Launched LOTTERIA M/F in Cambodia

    02

    Opened industry-first drive-thru branch for Krispy Kreme Doughnuts

  12. 2013
    12

    Certified for ‘family-friendly company’ designated by Ministry of Gender Equality and Family

    Certification for corporate college by Ministry of Employment and Labor

    09

    Top ranking in National Brand Competitiveness Index (NBCI): ANGELINUS Coffee (for 5 consecutive years)

    04

    Launched LOTTERIA M/F in Myanmar

  13. 2012
    11

    Launched ice cream and dessert cafe brand for 20s, Natuur-pop

    10

    Medal of friendship from Vietnam

    01

    Reached 1,000th LOTTERIA branch

  14. 2011
    12

    Acquired Natuur brand

    11

    Reached 100th LOTTERIA branch in Vietnam

    10

    Opened first LOTTERIA and ANGELINUS Coffee branches in Indonesia

    04

    Opened home service call center for LOTTERIA (1600-9999)

  15. 2010
    07

    Acquired Krispy Kreme Doughnuts brand

    Acquired Burger King brand in Japan

1979 ~ 2009
  1. 2009
    12

    Awarded ‘Proud Franchise Enterpreneur Award’ from Korean Franchise Association

    05

    Acquired TGI FRIDAYS brand

  2. 2008
    11

    Opened the first branch for ANGELINUS Coffee in Vietnam

    08

    Opened the first branches for LOTTERIA and ANGELINUS Coffee in China

  3. 2007
    03

    Opened LOTTERIA 24H

  4. 2006
    12

    Changed brand name of Java Coffee to ANGELINUS Coffee

    Award by Minister of Commerce, Industry and Energy in National Distribution Award

  5. 2004
    08

    LOTTERIA launched the industry-first Hanwoo bulgogi burger

    01

    Acquired management rights for LOTTERIA in Vietnam

  6. 2003
    10

    Acquired ISO 9001, ISO 14001 and HACCP integrated certifications

  7. 2000
    06

    Opened the first Java Coffee branch

    04

    Reached 500th LOTTERIA branch

  8. 1999
    05

    LOTTERIA launched the industry-first rice burger

  9. 1998
    02

    Opened the first LOTTERIA branch in Vietnam

  10. 1997
    11

    LOTTERIA opened the industry-first drive-thru branch

  11. 1994
    09

    Set up customer consulting center

  12. 1992
    09

    LOTTERIA launched the industry-first bulgogi burger

  13. 1989
    01

    LOTTERIA established the labor union

  14. 1986
    07

    LOTTERIA launched the industry-first patbingsu

  15. 1983
    04

    Opening of the industry's first rest area store (Cheonan Samgeo-ri branch)

  16. 1980
    08

    Opened the training center

  17. 1979
    10

    Launched LOTTERIA Co., Ltd. and opened the first LOTTERIA branch

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